Refund and Rescheduling Policy
Last updated: [Effective date to be confirmed]
Rescheduling
- One free reschedule when requested at least 2 hours before the call.
Cancellation and refunds
- Cancellation at least 2 hours before the call: full ₹99 refund.
- Cancellation within 2 hours or no-show: non-refundable.
- If Vana cancels or a Vana-side technical issue prevents the call: priority reschedule or full refund.
Refund timing
- Approved refund initiated within 2 business days.
- Provider or bank may take 5–7 business days.
How to request
Email vana@pathtoinnerjoy.com from the email address you used to book, with your call date and time.